All Jawa customer deliveries were on time apart from three, says Classic Legends founder and the company has increased production to meet the demand; but no numbers still!
Classic Legends, the company which holds the rights to the brand Jawa, is 60 percent owned by the Mahindra group. It has had a brilliant start to its Indian innings which commenced on 15 November 2018, with respect to the hype that has been created.
However, it is the deliveries which has been its biggest challenge. We have come across a few customers who have waited/were waiting for their motorcycles for as long as 10 months! Though Jawa claims that it has streamlined its production but we have no numbers to believe it.
Jawa shared its sales numbers for the first two-three months after which it mysteriously stopped disclosing its data in the monthly SIAM report. And even till today, there is no word on how many Jawa’s is the company shipping out of its Indore plant. More Details.
Jawa Customer Deliveries
Jawa has tried many ways to pacify the waiting bikers but to no avail. According to a report at Money Control, Jawa promised to deliver motorcycles before September end this year. It announced a payment of Rs 500 per day to every customer for a delay in promised delivery timelines.
Surprisingly, Anupam Thareja, Founder at Classic Legends, said that only three customers were paid this penalty and rest of the buyers got their motorcycles on promised dates.
A total of only three consumers were paid the penalty. Every other buyer of the Jawa got the delivery on the promised date.
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On being asked about cancellations because of very long wait periods, Thareja said there were very few cancellations. He accepted that it is incorrect to keep customers waiting for 10 months and added that the company had to increase production to meet the customer demand.
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Jawa has very recently launched the Perak in India (launch & price) and it will commence deliveries after a delay of more than one year. It has announced a separate production line for the motorcycle.
Source – Money Control