TVS Eurogrip warranty app aims to enable completion of the full settlement cycle in less than 24 hours – a nice initiative in the tyre industry…
India’s leading tyre manufacturer for two-wheelers and three-wheelers – TVS Srichakra Ltd., has announced the launch of a new app called ‘TVS Eurogrip Click to Connect’. This is a customer-centric warranty app that helps you manage the warranty of your tyres on-the-go and have a quick settlement.
The company claims that the app offers direct benefits that include ease of use, quick claim settlement, which is a first in industry. It is available in multiple languages and gives the comfort of using it in one’s own language.
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The app also eliminates the hassle of long waiting periods to resolve customer queries and aims to enable completion of the full settlement cycle in less than 24 hours. TVS claims that it allows its retail partners to address the issues and complaints received from customers and also provide instant resolution, which ensures timely service.
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The app is available for both iOS and Android devices.