Yamaha has introduced a new Spare Parts Centre in Tamil Nadu. Located inside the Chennai plant the facility is spread over an area of 30,000 square metre and saw an investment of Rs 580 million by the Japanese manufacturer. The ceremony was graced by several top members of the management as well as officials from their suppliers.
The new facility has 5 per cent more parts supply ratio as compared to their now closed Bangalore warehouse. The company hopes that the new centre will support the company by ensuring smooth supply of spare parts in the southern part of the country. Speedy supply is a very important factor behind customer satisfaction.
Here’s what Mr. Hiroaki Fujita, Chairman, Yamaha Motor India Group Companies, had to say on the occasion:
“In the present industry scenario, customer satisfaction is the key to sustenance & growth. Timely supply of genuine spare parts to the customers is the key to success. Our main objective behind the establishment of the new Parts Centre is to cater to the demands of the consumers in South India with Speed, and Quality.”
Yamaha India has 20 spare parts distributors across 15 states and more than 3,000 spare parts retailers across the nation. While we are at this, do let us know if you have faced any issue sourcing spares for your Yamaha…