Himalayan is Not Being Recalled; It’s a Proactive Service Update: Siddhartha Lal

Royal Enfield’s Himalayan brought with it a whole new set of hopes, aspirations and enthusiasm. Not only did it promise to be an affordable off-roader, but also claimed to be an ideal everyday bike. So dirt, gravel, road, no road, it won’t be a problem. However, that is sadly not the case. While many reports have been floating around for the past couple of days about a silent recall, the official stance is a bit different.

Siddhartha Lal, the Managing Director and Chief Executive of Eicher Motors, the brand which owns Royal Enfield, has said that they are carrying out a ‘proactive service update’ to work on certain issues which include hard gear shifts, engine noise, stand gap and installing a new sari guard. A report on Business Standard (via PTI) adds that the number of affected units though have not been made public.

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He further added:

“We have feedbacks from some customers about high engine noise. Although it doesn’t affect performance we have found a solution to it. Usually we rectify such issue in first servicing but we are asking customers to bring their bikes earlier to get it resolved. I want to clarify this is not a recall. Recalls are actually meant for safety related and other large issues. In fact this is commonly referred to as proactive service update.”

Interestingly he did say that out of the thousands of units sold so far only a few hundreds are affected depending on the complaint.

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Have any of you guys faced a problem with the Himalayan? Is your motorcycle a part of this ‘service update’? Do tell us more about it in the comments section below.

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