Hero Electric Optima Plus

by Deepak on February 1, 2009

Today I went to the nearby Hero Electric showroom and had the pleasure of driving an electric bike for the first time in my life. Since Hero is already prominent in the two wheeler market along with Honda partnership, in my opinion, if you want an electric bike, go with Hero Electric.

The bike I drove today was called the Hero Electric Optima. The company has nearly 3-4 models and Optima is the only one worth considering. It has good looks and you can have a high quality feel with this bike comparatively.

The bike has no starter. All you need to do is just twist the key and the bike is on. Twist the throttle and you can move forward. Just like a toy… no wonder you don’t need driving license. You need not register the bike, no number plates, you can pay the money and walk out of the showroom with your bike instantly.

Now lets get into the main point… Are these electric bikes really practical? Definitely not. The pickup is so low that it is risky on the road. If you are crossing the road in a hurry and if you are a little overweight, the bike is going to betray you. My main concern with the electric bikes is the lack of safety. When I got back to the showroom after a half kilometer test ride, the bike struggled to get up the ramp. If the road is situated a little below your portico, you are going to have a hard time pushing the bike up the slope.

The sales man told me that the cost of travel is just 25p per kilometer and the battery lasts for 22,000 kms. Well, they say it and they expect us to believe it but no one can be so sure until we actually push it to the limits. If you want to replace the battery, it will cost a lot and your wallet will be weak for a few months.

Electric bikes have a long way to go. So far there is no high powered electric motors and no hybrid engines for 2-wheelers. Perhaps in the future these bikes can pull better. For now, just go with the TVS Scooty, Honda Activa or Hero Honda Pleasure. May be your son or daughter can have the pride of saving the environment with smoke free machines.

Remain Updated! Get these articles delivered right into your mailbox.
Subscribe for FREE!

Like & Comment Via Facebook...

{ 79 comments… read them below or add one }

Ganesh February 2, 2009 at 6:23 am

Hey Deepak,
I am located at bangalore and i too have seen some kids or ladies riding this one without the number plate or so,,, but i donno how reliable the motor will be and the battery back-up. Replacing the battery is surely a head ache as it’s gonna steal ur money like anything.
And more over, if u wanna have a decent electric scooterete, then again it costs you equivalent to Pep/ Pleasure. So, as far as i know still a practical electric vehicle hasn’t come up!

Reply

Car Blog February 2, 2009 at 6:57 am

The only reason why anyone would want to buy a electric bike would be the low emissions. I like the noise from the engine of a bike so a electric bike is a no-no for me.

Reply

jadoo February 2, 2009 at 8:46 am

I agree with you. I tried the Ultra Motors vehicle in Vahan Yatra. The pick up is horrible. When the Company says 25 kms is the maximum speed – Even this 25 kms/ph speed can be achieved only after driving on a stretch of atleast Half a km. I could achieve only 20 kms. speed in the Vahan Yatra premises and that too without a pillion rider.

The other day I saw a Lady in a Traffic signal in Bangalore tyring to pull the vehicle and occasionally pushing the Scooter with her legs ( So that she can give way to other Vehicles)

I think these vehicles can be used only in your Residential Layouts, and don’t venture on to the main roads.

I guess TVS (Electric) is the only Scooter with a maximum speed of 50kms. and above. But you need to have Registration and License for this Scooter. The other manufacturers are launching only Scooters with a maximum speed of less than 25 kms, to avoid registration and License requirements for the driver.

Reply

Hrishikesh February 2, 2009 at 4:13 pm

Hi dude,
Nice review.
Electric bike need to go long way before their are fully commercial.
I believe, we can drive them first rather than our grand children bcoz of rapid change in technology and environmental awareness.

Reply

Anand February 3, 2009 at 6:55 pm

Hi..

My girl friend recently got an Yo bike…

Its horrible…dont even think of buying it..

Reply

manjeet March 10, 2009 at 11:51 pm

Hello,
I purchase a hero optima plus before 6 months.Now i am not happy with its service.If it become any fault then i load it in auto and go to service centre.Compnay has only 1 service centre in amritsar and the dealer is not a good person.He service this bike in 2 days.So i am in big trouble with this.I repair this bike more than 30 times in 6-7 months.It become damage every week.Sometimes its break got damage,sometime light,sometime horn,sometime,headlight,sometime lock.My bike lock is not working from 1 month but dealer has no stock of locks and he is not repairing it.So i am in big trouble with this.Also the pickup is not good.When i go to flyover then it cannot go up,if i brake.bundlebike.

Reply

dhruv shetty May 31, 2009 at 10:02 am

i want to buy a hero optima plus in new delhi but i have doubts about its battery and its performence please give me a suggesion if i should buy iy or recommend any other electric bike

Reply

naitik jogani March 3, 2011 at 6:53 pm

do not buy at any extreme cases

Reply

rohan June 15, 2009 at 11:07 am

the best electric scooter for ever.

Reply

Utsav July 1, 2009 at 12:37 pm

Dear Friends,
I am the regular user of Hero Electric Bike MAXI since jan 2008 which I bought from Go Green auto P Ltd. Delhi. The service and the spares of the bikes is very easily available and the service support from the dealership if very good.

Best of luck to all Hero electric bike users.

Reply

Utsav July 1, 2009 at 12:39 pm

Go Green auto is the India’s best electric bike dealers for their service and support.

Reply

Arjun July 10, 2009 at 3:07 pm

Dear Sir,

with due regreat, it is to mention here that the undersigned was purchased a Hero Ultra Plus e-bike in the name of Mrs. Neha Panjwani W/o Arjun Panjwani R/o D-60, Pratap Nagar, Agra (Mobile 9837282521) from M/s. Chawal Motors, Transport Nagar, Agra on 03.04.2009.

At the time of 2nd service of my vehicle, the Service head was misbehaved with the undersigned. M/s. Chawla Motors had not service as well as not washed my vehicle.

In the present time, my vehcile have so many problem like Sounding problem, looseness of break (both-rear & back), lossing some nut & bolt etc.

You are therefore requested to please check my Vehiucle JOB Card and status. You are also requested to please send the Action Taken Report of the above subject complaint to the undersigned, please.

Thanking You,

(Arjun Panjwani)
Mob.: +91-98372 82521

Reply

JOSHI RASMIKANT August 10, 2009 at 1:00 pm

Dear sir,

I purchased the optima march-2008, I have done regular free service, but then after some time that showroom (near Pratapnagar) will be closed in vadodara. and at present my charger will not work, so where is the service station in vadodara, the charger can be repair of not. please give me favourable reply.
m-9375918765

Reply

rahul August 11, 2009 at 4:01 pm

i want to buy ae-bike which is perfect 4 me

Reply

Tony September 7, 2009 at 1:49 pm

Hi, In My school, one of my friend purchased Optima Plus, where as i have Accura Active+. Well, Active+ from Accura bike is more stable, bigger in size, and no problem bike as i drive more than 13 months. Optima plus met with lots of punctures, vibrations (small tyres), running like a paper bike. Friends, I recommend one time try and see Active+ before going for your purchase decission. (Active+ is 2000 Rs expensive though, it is value for money). In Delhi Active+ you will get in 25500/- after Delhi Govt.subsidy. Just try to belive, don’t do blind faith. anyway test rides are always free….nothing wrong in trying Active+ right….

Reply

arvinder October 9, 2009 at 10:59 pm

Hello,
I suggest everyone to don’t buy it.Its really rough bike.The battery of this bike become in third quality condition after 5-6 months usage.Also no any spare parts in optima service centre.I complain many time to company but they don’t response me properly.Now after 1 year my optima is not working.I change its battery also.I call many times to owner of company but he never send spare parts to repair centre so don’t buy it

dhruv shetty: i want to buy a hero optima plus in new delhi but i have doubts about its battery and its performence please give me a suggesion if i should buy iy or recommend any other electric bike

Reply

ravinder October 18, 2009 at 9:48 pm

what is maximum speed of hero battery scooty optima.

Reply

ANJAN JYOTI DAS November 5, 2009 at 11:44 pm

Dear All,
I have purchased one no. of Optima plus on 11.10.2008. The bike runs well for around 1 month. But after that it gives lot of problem. The main problem is that the battery, actually the battery bank used by HERO is a very poor quality battery (chinese roadside), so they are given only 6mnths warranty on the battery. Till date my vehicle battery bank have been replaced twice but I did not get even 20kms from a full charge battery, nowadays it gives only 5-8 kms on a full charge. Also any of the spares are not available with the dealer. I am continously giving mail to hero electric but till date I have not get any resolution. So I asked everyone not to go for it. As I found that it will be a junk for you after 2mnths and you will have to sell it to a `kabari’ in KGs. The battery bank will costs you much more then you spend in petrol in the same time period. So better go for a conventional bike rather then all these junk products.

Reply

carl fonseca April 9, 2013 at 9:46 pm

RUBBISH, i have ridden big bikes and this electric bike runs well if looked after well. if you buy the battery from an exide dealer you get a good buy back price on the old battery, its meant for roughly 85 kgs weight i take 200 kgs weight on it yes the running distance reduces, but still serves the purpose. i do agree that the service centers are patathic, and the company never writes back. being technically qualified i am able to maintain my bike really well
USING IT FOR OVER 3 YEARS NOW

Reply

SACHIN December 5, 2009 at 3:36 pm

FRIENDS, I PURCHASED THIS E BIKE IN OCTOBER LAST YEAR. SERVICING HAS DONE FOR FOUR TIMES. MY FRIEND MET WITH ACCIDENT WHILE RIDING THIS. BUT FORTUNATELY BIKE AND RIDER AND PILLION DID NOT GET ANY INJURY. BUT HERO HONDA AMBITION WITH WHICH HERO OPTIMA COLLIDED GOT DAMAGE AND THE RECOVERY COST PILED UPTO RS 600. I HAVE NO ANY PROBLEM WITH THIS BIKE. I SUGGEST TO FRIENDS TO AVOID SLOPES ROADPITS WHEN U R WITH PILLION ON BIKE. ALWAYS DRIVE WITH FULLY CHARGED BATTERY. I HAVE ACHIEVED 30-35 KMS/HOUR SPEED WHILE RIDING THIS. NO LIKE CONVENTIONAL BIKES THE TYRES ARE WEARING AND BATTERY IS LOSING THE STRENGTH DUE TO UNSERVICING FOR SEVEN MONTHS. THIS IS THE BEST E BIKE. I CALCULATED THE COST OF PETROL ONLY WHICH I WOULD PAY FOR CONVENTIONAL BIKE i.e. RS 10000 – 12000 PER YEAR. IF THE BATTERY SURVIVES FOR TWO YEARS THEN OBVIOUSLY I WOULD SAVE 10000-15000 IN THIS SPAN. IT IS ALSO LOW RISKY BIKE AS THE SPEED CANT EXTEND ABOVE 30KM/HR. THEN DONT HESITATE TO PURCHASE THIS BIKE.

Reply

Raki December 19, 2009 at 11:36 am

I too had a test ride on this electric bike, and 100% agree with the post here. One should consider this as an alternative to bicycle not to that of a motor bike…! However, personally I felt this as unsafe during ramps, road crossings, etc. due to its very low pickup. While other vehicles think you would move quickly, but you will struggle to push this and may turn hazardous… Might be a good choice for teenagers (who have not yet get used to bikes) and in a low traffic, plain roads kind of localities…!

Reply

om June 5, 2012 at 1:34 pm

hiiiii
rakhi how r u ?
kyaa hum frd ban sakte hai ?

Reply

B.R.Majumder February 18, 2010 at 8:37 pm

Sir,

It is a pity that the e-bike manufacturers have not seen the potential of a 3 wheeled scooter. The product positioning of 3 wheeled scooters have so far been intended for the disable. All manufacturers ignored the woman and senior citizen segments.

Despite western clothes, it is still inconvenient for ladies to ride with legs apart, particularly at traffic lights & on halts, more so in Indian costumes. The weight of the vehicle is also a deterrent at the time of putting off & on stand. Handling 2 wheelers is hard on ladies and the senior people. A trendy looking 3 wheeler with the convenience of ‘No putting the foot down’ would catch on quickly. Besides, it will attract the rest of the family members for the ‘No balancing skill’ feature.

I had conducted a small research among college goers, housewives and senior men who expressed excitement on such a product offering.

Unless there are major objections from the Motor Vehicles Departments – a TRIKE (as I would like to name it) is an excellent product for extension of the line.

I have a lot more details on this product proposition to share with any intending manufacturer on their expression of interest.

With best regards,
B.R. Majumder
Kolkata

Reply

Venkat March 28, 2012 at 10:06 am

Excellent suggestion! I was precisely looking for such a bike for my parents who are senior citizens.

Reply

sai April 7, 2010 at 6:01 pm

i like this one because my lovable once will always ride on this , alright i love after i saw on that optima so i like optima

Reply

Vishwa Mitter May 23, 2010 at 9:31 pm

I am willing to sell my hero electric bike. Running in excellant condition. Model 2008
Contact (Jalandhar) 9914905466

Reply

Sandeep July 31, 2010 at 4:44 pm

Friends, i think it is the worst bike. i purchased optima plus, it really work worse. Just within 3 months, i had experienced bad condition of my bike parts. it punchered many times. i replaced tyres for 3 times in a year. Dealer took many battery services. At last, dealer asked me to replace the batteries. i just thrown my bike in store room. Its a waste bike. I felt very sad with my experiences with my bike. I suggest everyone not have a thought of buying it. Its better to go for other altermatives. very very bad treatment & services towards customers from dealers.

Reply

Nasar August 3, 2010 at 12:55 am

My advice to all not to buy hero optima.It is big fraoud.battery is not work even for one day

Reply

Nasar August 3, 2010 at 12:57 am

I suggest everyone not have a thought of buying it. Its better to go for other altermatives. very very bad treatment & services towards customers from dealers.hero dealers are cheating with the people.please be careful

Reply

mukesh kumar September 30, 2010 at 10:53 pm

Hi,
I brought your model optima on 11-08-2008. I stisfied but your spare part can not buy because here is no any shop and service center. What do i do. I feel helpless that how can i drive scooty when this is not start. My any parts is in bad condition i.e. ignition, carrier, mudgaurd etc.
Please solve this my problem then i will drive.
Yurs Customer
Mukesh Kumar
Patna

Reply

varun October 23, 2010 at 3:18 pm

can you give me advice that which hero e bike model is the best

Reply

varun October 23, 2010 at 3:29 pm

which is best a yo bike,hero eletric or avon e bike

Reply

Anand November 12, 2010 at 9:23 pm

I am also fed up with the performance of Hero optima, which I had purchased for my school going son. Once you get rear tyre punctured, you will have bother a lot for getting that puncture repaired. After 2 punctures within 8 months, I had to replace the rear tyre. Opening of rear tyre is very very hard and tiresome job and refitting is still more horrible. Like others, now my battery charger is not working and I do not know how to get that checked. I think it was my biggest mistake by purchasing this bad asset.

Reply

Radha Krushna December 8, 2010 at 6:58 pm

I had purchased a Hero Electric Optima Plus from Indian Motors, Hardevpur, Sahadara, Delhi dtd.14/06/2009 after three months Its give average only 12-15 Kelometer. The Battery replaced after 2 months of reporting. Now before two months battery not available in Your show Room Indian Motors. That means Any problem material/service not available in your show room. It is bad product for use due to delay service

Reply

naitik jogani March 9, 2011 at 4:02 pm

what did the battery cost ?

Reply

ishan March 22, 2011 at 7:12 pm

iwant optima plus today

Arup January 21, 2011 at 3:37 pm

friends e sprint is better than optima plus.I have purchesed e sprint.

Reply

Dipak ahir March 8, 2011 at 12:42 pm

Hi Arup,

i am planning to buy e sprint. can you please provide me your contact number? want to discuss the performance.

Reply

ishaan February 16, 2011 at 6:05 pm

hi i want optima plus tommorow ok thanks

Reply

naitik jogani March 9, 2011 at 3:59 pm

i want to sell my matrix super bike 1 and a half year completed good condition
you just need to replace battery
good condition rs 5000
9773398041 naitik

Reply

pratibha April 6, 2011 at 4:28 pm

I need one ebike plz call me : 09980653723

Reply

manish chauhan April 20, 2011 at 10:03 am

price list of electric bike only HERO BIKE

Reply

P P SINGH ( Delhi ) June 8, 2011 at 4:38 pm

I NEED ONE OPTIMA PLUS ( e.Bike ). Pl. price confirm & call me. My cell No. 9899245686

Reply

Om sehgal June 13, 2011 at 5:46 pm

what is the cost of replacing battery of Hero Optima?

Reply

ANINDA MAITI June 21, 2011 at 5:21 pm

Dear all,

i want to purchase hero e-sprint.

i want feed back OR suggestion from the users.

Reply

Dr. NC Joseph June 28, 2011 at 3:24 pm

Hi Deepak,
It’s already 2+half years since you posted the original article on E-bikes (Hero Optima). Hope within this span technology may have changed for better (not for worse!) and more people would have turned eco-friendly. (I myself think of buying one.) Do you have updated info or review on E-bikes?
Will appreciate your respones
Dr. NC Joseph
Bangalore

Reply

Satyendra Nath August 25, 2011 at 4:57 am

I have purchased Optima Plus on 17 Mar 10 and using it since then. This model is good for kids and ladies as its max speed after full charging is only 22 kmph. No license or registration is required. For this company has issued a certificate which can be carried along and produced to traffic police if asked for. My experience is that the shockers of the bike are not so effective. The company should take some modification to put up good quality shockers. The seat lock is a week one which should also be improved. The bike should be charged properly and as per manufacturer’s guideline. The bike is eco-friendly and good one. Although it attains a max speed of only 22 kmph, the riders must take care especially on turnings and in rush area.

Reply

shiva September 12, 2011 at 6:29 pm

Dear Friends I Am planing to buy an electric bike which the best bike in india kindly suggest me.

Reply

chand October 6, 2011 at 12:46 pm

i want to have review of e-sprint. which 1 is better e-sprint or yo-speed?

Reply

Dharmendra Bhatt April 7, 2012 at 3:05 pm

I think hero better than yo bike because the price for hero is announced by head office and no one dealer can cheat to you

Reply

Swagata Bose October 20, 2011 at 11:38 am

I am Planning to buy Hero Electric E-Sprint, which according to the website is high speed bike and promises to give a speed of 45 Km/h. Need Some suggestions…!

Reply

Eswaran November 3, 2011 at 9:02 am

sir
sir i need hero electric bike dealership in palani circle.how to i get this plz help me

Reply

pravesh singhal November 14, 2011 at 2:40 pm

I am perveshsinghal ph 9211677393

I purchase hero optima from Shyam and company, 559, Main Patparganj Road ,Jheel Kuranja, Delhi-51 ph 9212144300 (kailash,ph 9899842404 company representative)

The battery of our vehicle is found faulty withing guarantee period. on continuous reminders to the agency, they repaired only one cell and not replaced the full battery which got faulty again within guarantee period. We informed the agency and they asked to meet the company representative. Now the company representative is refusing to take any corrective action as warranty period is expired.
But in fact this was faulty since starting and we have to visit the agency multiple times.The vehicle details are:
Frame serial no: 747457
Battery no: 180789-792
motor serial no: 4800945
Date of purchase: 26-aug-2010

Reply

*LoneWolf* December 12, 2011 at 9:10 am

I think this bike is ideal for senior citizens. Many of em are riding scooters at 25kmph. Happy saving fuel but increase in electricity bill.

Reply

franco December 29, 2011 at 5:52 pm

i want optima price

Reply

Bhaskar January 27, 2012 at 5:16 pm

Forget about Hero e bike functionality,

even website http://www.heroelectric.in/ maintenance is worst ……

So how can we believe bike quality …

Reply

Pranta February 10, 2012 at 5:50 pm

I have bought a Yo-speed bike two month back but with in this period,one of its major parts came out be faulty. i had to push it around 4 km. though it is repaired free in local service center but they took two weeks.  
Top speed: Speed is good I could achieve up to 43km/h without pillion rider. 
Battery:      I hard that i may have to replace the battery after 2/3 years which will cost me around 10000 at current market price. 2500/battery.  
Pick up:      I will not say pick up is bad. It moves well in heavy traffic also. 
Issues:       It is very difficult to replace the rear battery as electric motor is mounted on rear wheel. If for some reason you need to push, it will be very exhaustive as the rear wheel motor get magnetized when you will push it. 
Battery back : Battery backup is not that great if you put it in power mode battery efficiency become very poor

Reply

AMIT February 12, 2012 at 6:04 pm

try hero my dear

Reply

Arun Sharma April 4, 2012 at 4:46 pm

Very poor Service after sale, I have purchased Cruze , after 3 month battries performance is very poor,

I have purchases from Kamal auto Mahipalpur, after after so many complaint nothing has been done, we talked to Comapny service engineer,
he is very roude and no solution provided we visited dealer several time and spent lots of money as travling.

We talked comapies Okhala head office, they just said talk to our local service engineer and its very hard to talk with service engineer he always favour the dealer.

I will not suggest any one to buy Hero Electric Ebike. other companies provided serivce at door, there service engineer visit at for any such complaint.

Reply

Dharmendra Bhatt April 7, 2012 at 3:00 pm

Please suggest the me the hero electric optima plus in jabalpur m.p.

Reply

swarup May 5, 2012 at 4:57 pm

i want buy optima but how in pune city

Reply

mahesh k.h May 10, 2012 at 4:44 pm

i want buy haro electric optima but how in mysore city and plz send me price list

Reply

Hero electric May 29, 2012 at 11:29 am

Request you to pls visit http://www.heroelectric.in to check all the details

Regards,
Hero Electric

Reply

prem June 22, 2012 at 10:08 am

complain once and a max of two then go to consumer court pay a liitle and claim over company full compensation with court fee expenditure etc.

Reply

Rakesh maurya September 15, 2012 at 3:53 pm

sir dealer doesnt leaves any service slip with custumer, they collects back after service. i am also a very much metally torcherd person of hero e- bike dealer as well as company. they focus only on selling. they smiles and talks with Sir before selling. after selling there bike, there face expression and tone completely changes and they talkes rudely as they are doing any obligation to you.it is worst compny with worst product and worst after sell service. if any body wants to buy hero e-bike, i request not let him buyand said him to contact me if possible so he can know the reality of hero bikes and dealer services.my no.is 9717003368
9717003368

Reply

Jayaraj July 21, 2012 at 10:48 am

I bought a Hero Optima Plus electric bike for my daughter 2 years ago. It is waste of money. In my opinion no one should go for it. Poor service, expensive maintenance, dealer monopoly and no resale value at all. Just a burden, after spending about Rs 30000, I cannot sell that even for Rs 3000. I sparingly use this bike and the average battery life I have got is about 1 year plus. Battery is freely available in the market, replacement (monopolized) by company would cost about Rs 11000. I am in a position that I can neither keep nor sell this bike. My honest suggestion to potential buyers of this bike is that they shall go for a conventional petrol bike – which are plenty in India. They are hassle-free and many have got good resale value. I feel even if a minor rides a petrol bike and ends up paying some traffic fines, still that would be a preferred option compared to the losses to be suffered on account of this Hero electric bike.

Reply

Jayaraj July 21, 2012 at 10:51 am

I bought a Hero Optima Plus electric bike for my daughter 2 years ago. It is waste of money. In my opinion no one should go for it. Poor service, expensive maintenance, dealer monopoly and no resale value at all. Just a burden after spending about Rs 30000, I cannot sell that even for Rs 3000. I sparingly use this bike and the average battery life I have got is about 1 year plus. Battery is NOT freely available in the market, replacement (monopolized) by company would cost about Rs 11000. I am in a position that I can neither keep nor sell this bike. My honest suggestion to potential buyers of this bike is that they shall go for a conventional petrol bike – which are plenty in India. They are hassle-free and many have got good resale value. I feel even if a minor rides a petrol bike and ends up paying some traffic fines, still that would be a preferred option compared to the losses to be suffered on account of this Hero electric bike.

REPLY

Reply

siddhartha July 24, 2012 at 10:51 am

i find your review very helpfull so leave my idea for purchasing it.

Reply

kapil August 12, 2012 at 11:38 pm

any bike is available in indiawhose speed is 180km/hr ?

Reply

Rakesh maurya September 15, 2012 at 3:38 pm

i am an unlucky owner of hero e-sprint e- bike, if you want to buy bunch of problems and sleepless nights, buy hero e bike,otherwise salute from far away……….it never goes above 40 kmph, as company bosts 45, nor milage more than 40-45km in a charging .the worst part of this bike is its after sell service.no other dealer does servicing, if you buy it from another dealer(as in the case of petrol bike happens), dealer does nothing in service more than washing and checking lights and horns,( since it is required to charge and discharge battery on a machine after every 3 month and rotation of battery sequence. in result we get battery cells capecity drastically low and hence low back up.)if you complain or ask thes they said it clearly unwanted thing (but it is neccessory as being an electrical engr, i know its importance..also it is written in bike manual). if any battery got totaly empty or faulty they doesnt replace it with new,they fits old removed battery from any customer bike.they have many excuses..they knowingly makes delay so that your warranty period expires.dont go on company 1 year warranty on battery promice, it is totally fraud and false ,dealer says only in 4 months you will be provide new after it you will provide old battery.if you make complaint in 8th month delay in repair will be 2 month and if after delay time enters in 12 month they said warranty expires…they doesnt leaves any written slip with you so you cant go to consumer court( they tooks bak service slips after servicing).
company head office (noida) doesnt help customers. they just gives you mobile no. of that area sevice engineer which always favours dealer. if you mail them you doesnt get any reply.it is a total wastage of money and time.
company, dealer or service engr, nobody wants to do propper service or take care you because there purpose of selling bikes not giving you service. once they sold ther bike they just throw you in the hell. i gives this company -100 points and rates it worst compony of worst bike withworst after sell service. you just go to local company in your nearby dealer.all bikes all parts comes from china so there is no difference in ther performance.search for good service o0nly and never go with hero e-bikes. i have a very bitter taste of hero so you can contact me on 9717003368 and rakeshdmrcl@gmail.com.

Reply

Ridvan September 21, 2012 at 3:18 pm

Thanks buddy. I was thinking to buy Hero Photon which is recently launched. But after real all the review (specially yours), i decided not to go for electric bike.

Reply

Sam September 30, 2012 at 11:06 pm

Thank you so much sir to provide such a important after sales review……it is really helpful

Reply

Fz December 25, 2012 at 1:18 pm

I was seriously looking to buy an ebike. But with the kind of reviews I have seen above, now I have my reservations. Thanks to the honest reviewers.

Reply

Pankaj December 29, 2012 at 9:35 am

I want to sell my hero optima plus 2 year old ..in excellent condition

hero Electric Scooty for sale in Bahadurgarh which is 10km from Mundka metro Station.

It can travel 60-70 km on full charge and battery is under

warranty period . Original battery (TRONTEK COMPANY)

No Helmet required to ride this vehicle

No license required

No registration required..:)

Simply twist the key and it is ready to go.

It is light weight vehicle

As the price of petrol is rising up daily ..So it is best vehicle .

Speed is 40km/hr

contact me on tanwar.pankaj25@gmail.com

Reply

V Suresh May 29, 2013 at 8:47 pm

I bought Hero Maxi in Chennai 5 years ago, and run in Hyderabad/Pune. I am Still feeling comfortable. It does not need any maintenance. However facing difficult to get spares/mechanic to get breakes repaired, in all these cities. Hero should make spare parts available in major areas of a city.

Reply

Tamil Arasan June 4, 2013 at 4:56 pm

Thanks friends, who shared their reviews. I thought to buy a electric bike (hero esprint), but seeing the commends I finalized that buying e bike is wrong turn..

Reply

sandeep.c.s July 14, 2013 at 2:40 pm

Hai iam from Bangalore
I have hero wave e bike till 7 months,millaege is 40 kms per charge.its very nice for riding no problem till now.whats the battery life?

Reply

Chandan Jain August 8, 2013 at 2:05 am

Hi Sandeep can you help me with the battery details do you get an extra battery with the first purchase of the bike? I am planning to buy a electric vehicle and just confused on which one to buy. Could you please help me on this? Thank you in advance:-)

Reply

Harish September 4, 2013 at 4:06 pm

In the beginning vehicle was running smoothly now since from 3 months vehicle has a problem which the company was unable to solve it, and it is lying without any use, what a waste of money to invest on Hero Electic bikes, Never buy their bikes, even after repeated complaints no response from them and they say what they can do about it

Reply

Leave a Comment

Previous post:

Next post: